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How It Works

From zero to AI support in minutes

TalkToWebsite combines production-grade RAG, smart AI routing, and a one-line embed so your visitors get accurate answers — grounded in your content, not hallucinated guesses.

10-minute setupSource attributionSmart escalation

Getting started

Live in 4 simple steps

No engineering sprint required. Most teams go live in under 10 minutes.

01

Paste your URL

AI crawls and indexes your docs, FAQs, and help articles automatically.

02

Set guardrails

Define tone, escalation rules, and what your AI can and cannot say.

03

One script tag

Add a single embed to your site. AI starts resolving instantly.

04

AI gets smarter

Knowledge updates propagate automatically. No retraining required.

One script tag. That's it.

<script
  src="https://your-domain.com/widget.js"
  data-theme="auto"
  data-position="bottom-right"
></script>

AI routing

Three tiers of AI intelligence

Use the most efficient option first, escalate only when needed.

62%

Instant Answers

Knowledge base lookup

Immediate responses from your knowledge base. Zero-cost, zero-latency for common questions.

28%

Pattern Matching

Smart AI routing

Smart AI that handles routine questions automatically. Answers in under 1 second, 24/7.

10%

Deep Reasoning

Advanced AI models

Advanced AI reasoning for your toughest questions. Only activated when truly needed.

Accuracy

Grounded answers, not guesses

RAG-grounded answers

Every answer is grounded in your knowledge base via retrieval-augmented generation — not hallucinated from general training data.

Source attribution

Customers see exactly where each answer came from. Your team can verify any response in seconds.

Smart escalation

When AI isn't confident, it hands off to a human with full context — instead of guessing and embarrassing your brand.

RAG engineering

Production RAG, built in

Building retrieval-augmented generation in-house typically takes 3–6 months of senior engineering. We invested that effort upfront so you get production-grade RAG on day one — chunking, embeddings, vector search, incremental sync, and prompt engineering all handled for you.

Chunk size

1,000 tokens

Overlap

150 tokens

Retrieval

Top-5 similarity

Threshold

0.75 confidence

Our RAG pipeline

Knowledge Sources

PDF, TXT, URLs

Smart Chunking

1,000 tokens + overlap

Vector Embeddings

Gemini / OpenAI

Similarity Search

Top-K retrieval

Incremental Sync

Hash-based updates

Grounded Response

Source attribution

# Retrieval Configuration

TOP_K=5

SIMILARITY_THRESHOLD=0.75

# Powered by pgvector + LangChain

Platform

Everything your team needs

AI Inbox

Every conversation in one place. AI auto-categorizes, prioritizes, and suggests responses.

Self-Learning Knowledge Base

Import docs, PDFs, and URLs. Semantic embeddings give accurate, sourced answers every time.

Actionable Analytics

Track resolution rates, response times, and AI accuracy. Spot knowledge gaps before they grow.

One Script Tag

Drop a single embed on your site. Your AI assistant goes live in minutes — no engineering sprint.

Ready to get started?

Set up your AI assistant in minutes. No credit card required.